Due to the global health crisis our customer service hours have been adjusted to Monday through Friday 7am-1pm PST.
UPDATE (6.8.2020): We are now back to shipping 7-days a week!
Please be assured that we are working closely with our delivery partners and taking all necessary precautions to ensure the health and safety of our customers and our team members. Thank you for your patience and be safe and healthy!
3-Day Delivery - We ship all orders less than 10 lbs 3-day expedited ground freight. Receive free freight (continental USA) on orders over $49 with use of code. Otherwise, orders less than 1 lb for a flat rate of $3.95 and $7.95 for orders greater than 1 lb. Delivery times may vary based on delivery zip code. Orders greater than 10 lbs will be shipped ground and may exceed 3-days. Delivery times do not include processing time. Cannot be combined with other offers and additional restrictions may apply.
I bought these in November as a Christmas gift to my daughter. She opened them Christmas day of course and classes didn't resume until the first week of January. During the first jazz class the seam through the arch broke open. I've tried to sew it back together but it is near impossible without tearing the shoe apart. Of course, it's long past their exchange requirement so we are now stuck with them. BUY A BETTER QUALITY SHOE.
Are these made of leatherPU leather? The description conflitingly lists both.
by: Rootie (12/14/2018 - Zionsville-in)
The description says it has a soft leather upper, but under content it says "PU leather," which is polyurethane leather, i.e. vegan leather. Which is it?
This item is made from PU leather, an artificial leather material made with split leather (that's the fibrous part of the hide left over from making genuine leather) which has been coated with polyurethane (hence the name “PU”). - DDS Customer Service (01/23/2019)
Many jazz shoes run small according to reviews, but there is only one negative review for these shoes, so I was just wondering. I wear a 9 in street shoes and a 10m in ballet slippers. Please advise? I just want to make sure I get the correct size. Thanks!
For this jazz shoe, we recommend the street shoe size or up a half size. If you have a wide foot, I would recommend going up at least a half size. Please contact our customer service department at 1-800-328-7107 for further assistance. - DDS Customer Service (03/12/2015)