Due to the global health crisis our customer service hours have been adjusted to Monday through Friday 7am-1pm PST.
Please be assured that we are working closely with our delivery partners and taking all necessary precautions to ensure the health and safety of our customers and our team members. Thank you for your patience and be safe and healthy!
Due to COVID-19 and increased order volumes, orders may be delayed. We ship all orders less than 10 lbs expedited ground freight. Receive free freight (continental USA) on orders over $49 with use of code. Otherwise, orders less than 1 lb for a flat rate of $3.95 and $7.95 for orders greater than 1 lb. Delivery times may vary based on delivery zip code. Orders greater than 10 lbs will be shipped ground and may exceed 3-days. Delivery times do not include processing time. Cannot be combined with other offers and additional restrictions may apply.
How do you order this product to get the lighter shade?
by: Liz DC (02/06/2013 - Australia) Age: 45 to 54
The light shade shown in this picture is the bulk ribbon item BFWR. The darker shade is the elastic. The same picture is shown for both items. - DDS Customer Service (02/06/2013)
It is very pink but it bleaches out easily to the perfect color. Unwind and let it soak for an hour or longer in a washing machine or large tub of cold water with 2 cups of bleach. Run it through a couple of rinse cycles and lay it out to dry. If it doesn't lighten enough the first time through give it another go. Once it's dry, roll it back and you'll have a good supply of elastic. - Peoriaballetmom (09/22/2013)