Due to the global health crisis our customer service hours have been adjusted to Monday through Friday 7am-1pm PST.
Please be assured that we are working closely with our delivery partners and taking all necessary precautions to ensure the health and safety of our customers and our team members. Thank you for your patience and be safe and healthy!
We ship all orders less than 10 lbs expedited ground freight. Receive free freight (continental USA) on orders over $49 with use of code. Otherwise, orders less than 1 lb for a flat rate of $4.95 and $8.95 for orders greater than 1 lb. Delivery times may vary based on delivery zip code. Orders greater than 10 lbs will be shipped ground and may exceed 3-days. Delivery times do not include processing time. Cannot be combined with other offers and additional restrictions may apply.
Delighted in the product design initially. It fit very well and gave an excellent slim form fitting look. Product is all polyester and I wish it was a more breathable fabric, like cotton. Comfortable to walk around in.
However, VERY disappointed upon discovering a manufacturing defect. The jumpsuit is covered with a shear covering cloth. Both the back and front center seam of this covering have a stitching mistake. The very center seam ends are not stitched closed to prevent unraveling.
Returned the first order with this defect. Reordered. 2nd order just arrived and HAS THE SAME DEFECT, if to a lesser degree. VERY disappointed in manufacturing poor quality control for such a tiny thing. Systemic issue?! Now, I must fix it myself, otherwise, it will unravel during use and washing. So far, it also seems that I'm stuck with additional shipping costs to me too.
We are very sorry for your negative experience with this product. I assure you we are having our complete inventory for this item checked for defects. We will contact you shortly to discuss either a free replacement or full refund. Again, we apologize for this inconvenience and hope to resolve the situation promptly.