Due to the global health crisis our customer service hours have been adjusted to Monday through Friday 7am-1pm PST.
Please be assured that we are working closely with our delivery partners and taking all necessary precautions to ensure the health and safety of our customers and our team members. Thank you for your patience and be safe and healthy!
Due to COVID-19 and increased order volumes, orders may be delayed. We ship all orders less than 10 lbs expedited ground freight. Receive free freight (continental USA) on orders over $49 with use of code. Otherwise, orders less than 1 lb for a flat rate of $3.95 and $7.95 for orders greater than 1 lb. Delivery times may vary based on delivery zip code. Orders greater than 10 lbs will be shipped ground and may exceed 3-days. Delivery times do not include processing time. Cannot be combined with other offers and additional restrictions may apply.
Mixed feeling - run short but too roomy with sizing up
by: Tally - 04/10/2018 - Fremont,CA
Fit: Runs small
Thanks to one of the two reviews here, we ordered a medium for my daughter, who wears street shoe size 6-6.5. The length is perfect for her, probably a little bit room for growth. I tried them on, and my toes almost touch the front of the boots (I wear size 7). However, the boots are a bit too roomy, and the pair we received does not have the drawstring in the middle part, different than what is shown in the product pictures. So basically, you can't tighten the middle part. My daughter does not complain about it much though, as the boots are very light, and they don't drag. But I'm still disappointed about missing the drawstring in the middle and they don't look as good. My daughter likes them because the bottoms are well padded, very comfortable, easy to walk in them, seem to be able to last a long time, and won't get wet that easy when it rains.