Due to the global health crisis our customer service hours have been adjusted to Monday through Friday 7am-1pm PST.
Please be assured that we are working closely with our delivery partners and taking all necessary precautions to ensure the health and safety of our customers and our team members. Thank you for your patience and be safe and healthy!
We ship all orders less than 10 lbs expedited ground freight. Receive free freight (continental USA) on orders over $39 with use of code. Otherwise, orders less than 1 lb for a flat rate of $4.95 and $8.95 for orders greater than 1 lb. Delivery times may vary based on delivery zip code. Orders greater than 10 lbs will be shipped ground and may exceed 3-days. Delivery times do not include processing time. Cannot be combined with other offers and additional restrictions may apply.
I bought this for my granddaugher for Christmas. She loved the color and was supper excited it use it. After 6 weeks (6 classes) of her using it, one of the backpack plastic adjusters in the back broke when she bent over. She was upset with it breaking.
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Good size, this backpack is not too big or small. But I ordered the purple bag thinking that it would be a bright color like it is pictured, however this came in today and I am extremely disappointed. It is a very dull color. I will be returning this because I wanted a brighter color.