Due to the global health crisis our customer service hours have been adjusted to Monday through Friday 7am-1pm PST.
Please be assured that we are working closely with our delivery partners and taking all necessary precautions to ensure the health and safety of our customers and our team members. Thank you for your patience and be safe and healthy!
We ship all orders less than 10 lbs expedited ground freight. Receive free freight (continental USA) on orders over $39 with use of code. Otherwise, orders less than 1 lb for a flat rate of $5.95 and $8.95 for orders greater than 1 lb. Delivery times may vary based on delivery zip code. Orders greater than 10 lbs will be shipped ground and may exceed 3-days. Delivery times do not include processing time. Cannot be combined with other offers and additional restrictions may apply.
Gemma 07/16/2018 Age: 15 to 18 Does the width refer to the width of the box areajust the back of the shoe?
There was extra room in the box with the XX widthI’m wondering if the x will be narrower in that areajust in the heel area.
It will be narrower. There is no way for us to predict how this will fit. We recommend getting professionally fitted. - DDS Customer Service (07/20/2018)
carlida 09/02/2013 Chicago, Il, Usa Age: 25 to 34 how I know my size in mirella pointe shoes?
the NEW mirella pointe shoes that you are saling.
it's the same size at the street shoes?
thanks
The recommend fit is approximately 2-3 sizes smaller than street shoe. However, we recommend having a professional fitting first to ensure the appropriate size. This also minimizes the potential risk of foot and ankle damage that could come from an improperly sized pointe shoe. - DDS Customer Service (09/03/2013)