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There were 13 articles found for your query:
  1. Product Returns & Exchange PolicyProduct Returns & Exchange Policy [Article]
    Return / Exchange / Replacement Policy Returns on catalog items can be made only within 30 days of shipment for refund, no exceptions. Special orders not listed in this

  2. Theatricals Costume Return Policy Theatricals Costume Return Policy [Article]
    THEATRICALS COSTUME TERMS PLACING ORDERS: NO DEPOSIT OR MINIMUM ORDER REQUIRED. Y

  3. Shipping & Delivery InformationShipping & Delivery Information [Article]
    In response to the ever increasing price of gas and in an effort to keep our shipping charges reasonable we have restructur

  4. Do you send shipping labels for items being returned?Do you send shipping labels for items being returned? [Article]
    No, we do not. If you received an item that is incorrect or defective we ask that you contact Customer Service at (800) 328-7107. Our customer service team will instruct you on how to retur

  5. I received my package today but an item that I ordered was not included in the shipment. Where is it?I received my package today but an item that I ordered was not included in the s... [Article]
    Typically if you have received your shipment and something is missing it is on back order. Items that are out of stock at the time your order is placed will be put on backorde

  6. What days are you closed or won’t be shipping?What days are you closed or won’t be shipping? [Article]
    Thursday, November 25th for Thanksgiving Friday, November 26th - day after Thanksgiving Thursday, December 23 - day before Christmas Eve Friday, December 24th - Christmas Eve Thursd

  7. If I need Saturday delivery how do I choose this shipping online?If I need Saturday delivery how do I choose this shipping online? [Article]
    If you need to ship a package on Saturday delivery the order will need to be placed on the phone with customer service. We do not have the option to choose Saturday delivery online.

  8. How do I determine the shipping cost if I am mailing in my order?How do I determine the shipping cost if I am mailing in my order? [Article]
    Our shipping is determined by the weight of items, and where they are shipping to. You may call customer service, and we will calculate how much your shipping will cost.

  9. How long after my order is placed does it take to actually ship?How long after my order is placed does it take to actually ship? [Article]
    If the items are in stock it can take anywhere from 24-48 hours. Please be aware that we only ship merchandise Mon-Fri. If your order is placed on Friday evening please allow 24-48 hours from t

  10. What does this mean: “your item will be down graded to ground shipping?”What does this mean: “your item will be down graded to ground shipping?” [Article]
    Unfortunately, some of our warehouse locations only have ground shipping options available.

  11. Do we get charged twice for the shipping if something is in stock and the other item I want is on back order?Do we get charged twice for the shipping if something is in stock and the other ... [Article]
    No, shipping is only charged one time. We do not charge additional shipping for back ordered items. Please note that all back ordered items are shipping ground shipping.

  12. Do you have a Wholesale Program for retailers?Do you have a Wholesale Program for retailers? [Article]
    We have wholesale program that offers 10-15 % discounts off all orders and free ground shipping on orders over $100.00. You can sign up for this program by calling our customer service number 1-800-

  13. Sales Tax ChargesSales Tax Charges [Article]
    We charge sales tax at 7.75% for all shipments to California. For Shoes and Accessories shipped to Pennsylvania we charge sales tax at 6%. No sales tax for Bodywear shipp


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