Frequently Asked Questions - Featured Articles http://www.discountdance.com/faq en-us http://www.discountdance.com/faq ActiveKB NX info@discountdance.com Fri, 24 May 2013 08:36:34 PDT 20 Size Charts http://www.discountdance.com/faq/questions/36/ Due to the negative response regarding the accuracy of the information in the generalized size charts we used to display here, we've worked hard to implement individual size charts for every item ... IT Manager Fri, 13 Jan 2012 16:16:53 GMT Product Returns & Exchange Policy http://www.discountdance.com/faq/questions/41/ Return / Exchange / Replacement PolicyReturns on catalog items can be made only within 30 days of shipment for refund, no exceptions. Special orders not listed in this catalog or on the website ar ... IT Manager Mon, 21 Nov 2011 17:28:22 GMT How long after my order is placed does it take to actually ship? http://www.discountdance.com/faq/questions/21/ If the items are in stock it can take anywhere from 24-48 hours. Please be aware that we only ship merchandise Mon-Fri. If your order is placed on Friday evening please allow 24-48 hours from the ... IT Manager Wed, 17 Nov 2010 22:11:35 GMT Printable Order Form http://www.discountdance.com/faq/questions/38/ Please download the Order Form at the bottom of this page. IT Manager Thu, 02 Dec 2010 19:10:02 GMT How can I check on my Order Status? http://www.discountdance.com/faq/questions/32/ Please click here to check on order status. IT Manager Wed, 07 Dec 2011 15:24:37 GMT How do I request a catalog? http://www.discountdance.com/faq/questions/33/ Please click here to request a catalog. IT Manager Thu, 18 Nov 2010 20:33:56 GMT I received my package today but an item that I ordered was not included in the shipment. Where is it? http://www.discountdance.com/faq/questions/12/ Typically if you have received your shipment and something is missing it is on back order.Items that are out of stock at the time your order is placed will be put on backorder and your credit car ... IT Manager Thu, 02 Dec 2010 22:23:28 GMT