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- If I used my studio/teacher discount on an order and need to make an exchange over the phone, will the discount still apply on the new order?
Yes. Just let the Customer Service Representative know, and they will apply the 10% discount to your new order. You cannot add new items to these types of orders.
- Can my one-time 10% discount be combined with a promotion from DDS?
No. Only one promotion per order is allowed. This cannot be combined with gift certificates, either.
- What happens if I search by my teacher or school's ID or name and nothing comes up?
First, double check to make sure that you are entering the information correctly. The best way to directly find your teacher's page is to use their teacher ID. If you still cannot find any information, you may always call Customer Service at (800) 328-7107 and someone will happily assist you in ...
- My discount doesn't show in the cart. How do I know if I received it?
You will see the discount applied on your confirmation email after the order is submitted. Our order system needs to verify that you have not previously received the 10% discount from this teacher ID first. Alternatively, you may place your order over the phone to ensure the discount is applied ...
- Can I use my teacher's ID on every order?
Yes, we highly recommend that you do. You will be giving support for your studio and teacher every time you use your teacher's ID on an order. However, you will only receive the 10% discount on the first use.
- Do I receive a discount when I use my teacher or school's ID when I make a purchase?
Yes, you will receive a one-time 10% off discount on any order placed either online or over the phone with Customer Service at (800) 328-7107.
- How can I access my teacher's Dress Code Lists?
From our homepage, click on the Dance Teacher Program link on the top right navigation menu. In the Are you a Student? section, you can search by teacher name, ID number, email, studio name, city or state. Once you locate the studio, you can view the Studio Information and Teacher Number on the ...