Due to the global health crisis our customer service hours have been adjusted to Monday through Friday 7am-1pm PST.
Please be assured that we are working closely with our delivery partners and taking all necessary precautions to ensure the health and safety of our customers and our team members. Thank you for your patience and be safe and healthy!
We ship all orders less than 10 lbs expedited ground freight. Receive free freight (continental USA) on orders over $39 with use of code. Otherwise, orders less than 1 lb for a flat rate of $4.95 and $8.95 for orders greater than 1 lb. Delivery times may vary based on delivery zip code. Orders greater than 10 lbs will be shipped ground and may exceed 3-days. Delivery times do not include processing time. Cannot be combined with other offers and additional restrictions may apply.
My daughter's bag is still looking good after years of use, but her shoulder strap broke. Can I buy a replacement strap for her bag?
Hello, we're glad to hear the bag is still working well for you. Unfortunately, we do not sell replacement straps. A new bag would need to be purchased to get a new strap. Thank you! - DDS Customer Service (10/06/2017)
I want to order these as our company bag. I will probably need 30-40 and want to make sure that we won't end up not able to get as many as we need. Also, do you offer putting our logo on the bag??
This item does ship from an alternate location. We do not have exact inventory on this item. If you are thinking of purchasing this large amout, please contact customer service so that we may contact that warehouse to make sure before you order. - DDS Customer Service (03/28/2013)