Due to the global health crisis our customer service hours have been adjusted to Monday through Friday 7am-1pm PST.
Please be assured that we are working closely with our delivery partners and taking all necessary precautions to ensure the health and safety of our customers and our team members. Thank you for your patience and be safe and healthy!
We ship all orders less than 10 lbs expedited ground freight. Receive free freight (continental USA) on orders over $39 with use of code. Otherwise, orders less than 1 lb for a flat rate of $4.95 and $8.95 for orders greater than 1 lb. Delivery times may vary based on delivery zip code. Orders greater than 10 lbs will be shipped ground and may exceed 3-days. Delivery times do not include processing time. Cannot be combined with other offers and additional restrictions may apply.
THE GIRLS FEET ON THE GIFT CARD ARE INSANE!!!! ALSO SHE HAS A TOTAL BABY DOLL FACE. MY FAVORITE FRONT OUT OF ALL THE GIFT CARDS IS THE $10 ONE.
Comfort: Durability:
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very confused... :/ 01/24/2014
How do I redeem my gift cards online?
I have been searching for about an hour on how to redeem my gift cards. I usually love this website. But this has been very frustrating, because I have checked everywhere I could maybe possibly redeem my gift cards. I checked the "gift certificate center," the faqs, I checked the Q and A under all of the gift cards and I checked if I could redeem them at check out. Could somebody explain in a bit more detail than the last answer to a similar question, I feel like it is too vague. I am sorry and thank you:)
The gift card can be entered and redeemed on the payment page. Once you have logged in, and you have selected your billing and shipping address, click the "continue checkout" tab. This will bring you to the next page, which is the payment page. In bold it will say "Have a Gift Card to redeem?" and you would enter the code here and click "add certificate." - DDS Customer Service (01/24/2014)
At checkout I'm able to input my gift cards and it says that they've been applied but after I hit submit order, it doesn't show that I used a gift card. Sure enough, when I checked, the balance on the gift card is unchanged and my credit card was charged the full amount of the order.
In order to redeem the gift card you must first enter the credit card area and then fill in the gift card code. We have to have a credit card for the order in case of any later refunds or exchanges. If you are still not seeing your card deducted, please call our customer service number at: 800-328-7107. - DDS Customer Service (05/25/2013)
i just ordered a giftcard for a friend, but I wanted to print out the certificate like the description said i could rather than wait for the card. How do I do this?
You may print a paper copy by logging on to your account and clicking on GIFT CERT CENTER ON THE LEFT HAND SIDE OF THE PAGE, then follow the intructions on the page for printing and email the gift card. If you need further assistance please call 1-800-470-1664 and we would be happy to assist you. - DDS Customer Service (12/26/2012)